Boost Your
Revenue Cycle
Performance

Most practices are fully implemented within 2-3 weeks. Our streamlined onboarding process includes system integration, staff training, and initial claim submission setup. We handle most of the heavy lifting, requiring minimal time commitment from your team. For larger practices with multiple locations, the timeline may extend slightly, but we work diligently to ensure a smooth and efficient transition.

We offer flexible pricing options based on your practice size and specific needs. Most clients choose our percentage-based model, which aligns our success with yours. We only get paid when you do, typically charging a percentage of collections that ranges from 4-7% depending on your specialty and claim volume. We also offer fixed-fee options for practices that prefer predictable monthly costs. All pricing includes our full suite of services with no hidden fees or long-term contracts required.

No, BillCure works with virtually all major Electronic Health Record (EHR) and Practice Management (PM) systems. We have established integrations with over 50 different healthcare software platforms and can quickly develop connections with niche systems if needed. Our technology team will handle all aspects of integration, ensuring secure data exchange and minimal disruption to your existing workflows.

We don't believe in locking clients into long-term contracts. Our standard agreement has a 60-day notice period, allowing you to cancel at any time if you're not completely satisfied. We're confident in our service quality and prefer to earn your business each month. Many of our clients have been with us for 5+ years because of our results, not because of contractual obligations.

Data security and HIPAA compliance are top priorities at BillCure. We maintain robust security protocols including end-to-end encryption, multi-factor authentication, regular security audits, and comprehensive staff training. Our systems are hosted in HIPAA-compliant data centers with 99.9% uptime. We conduct annual HIPAA risk assessments, maintain detailed Business Associate Agreements (BAAs), and carry cyber liability insurance. Our compliance team stays current with all regulatory changes to ensure ongoing adherence to healthcare data protection standards.

You'll have access to our comprehensive reporting dashboard that provides both high-level performance metrics and detailed claim-level data. Standard reports include monthly collection summaries, denial analysis, provider productivity, and A/R aging reports. Custom reports can be created to meet your specific needs. All reports are accessible 24/7 through our secure client portal, with scheduled reports automatically delivered to designated staff members. Our analytics team reviews your data regularly to identify optimization opportunities and provide strategic recommendations.

Many practices choose to reassign existing billing staff to more patient-facing roles where they can add greater value. Some clients keep billing staff for insurance verification or patient collections while BillCure handles claims processing and payer follow-up. We're happy to work with your team during the transition, providing training on how to best utilize our systems and reports. We never require staffing changes and will collaborate with you to determine the optimal arrangement for your practice's specific needs.

Most clients begin seeing measurable improvements within the first 30-60 days. The initial impact typically includes faster claim submissions, reduced denial rates, and improved clean claim rates. By the 90-day mark, you should notice significant improvements in your collection rates and days in A/R. Our performance guarantee ensures that if you don't see measurable improvements within the first 90 days, you can cancel without penalty. We provide detailed before-and-after analyses to clearly demonstrate the impact of our services on your revenue cycle.